Surveys & Forms
Turn responses into useful business insights
Find out what your customers think, collect information and make informed decisions with online surveys and forms from Tropicom.
Whether you need a quick satisfaction survey or a detailed questionnaire, we help you reach your audience and organise their responses.
What you can use it for:
Customer feedback: Understand satisfaction with your products, services and support.
Employee surveys: Gather feedback about the workplace, training and staff needs.
Registrations: Collect details for events, activities and expressions of interest.
Business research: Explore customer preferences, new ideas and market demand.
Service follow-up: Ask customers about their experience after a purchase, appointment or support conversation.
Reach people through the channels they use
Share your survey through SMS, WhatsApp, email, your website or a QR code. Customers open the link and complete the questionnaire in their browser.
Combine surveys with Tropicom’s SMS and multi-channel messaging services to make feedback part of your customer communication.
Choose the level of support you need
Build and manage your own surveys
Create questionnaires, monitor responses and export results using our hosted survey platform.
Let us manage the process
Send us your requirements and questions. We prepare the survey for your approval, help arrange distribution and provide the results in an accessible format.
Survey branding, additional languages, personalised invitations and automated workflows can be discussed to suit your project.
Established technology, local support
Our survey service uses LimeSurvey, an established open-source survey platform, hosted and supported by Tropicom. You benefit from its survey tools with a local team to help with setup and ongoing use.
Let’s plan your next survey
Tell us what you want to learn and who you want to reach. We will recommend a suitable approach and provide a quotation.